Referral Fees Policy
Rural Property Network (“we”, “our”, “us”) may receive referral fees, commissions, or other non-monetary benefits when we introduce clients or visitors to third-party services such as conveyancers, surveyors, mortgage brokers, tradespeople, or other service providers. This policy explains how we handle referral arrangements and how we keep them transparent and compliant with legal requirements.
When We May Receive Referral Fees
If we are paid or rewarded for introducing you to another company, we treat that as a referral fee. This may include a one-off payment per completed transaction, a retainer or ongoing arrangement, or non-cash benefits such as marketing support or advertising credit.
Our Legal and Ethical Principles
Transparency – We will clearly disclose any referral arrangement in plain English before you make a decision influenced by it.
Written Agreements – We keep written records of all referral arrangements to maintain accountability.
Conflict of Interest – We make clear if we have a financial interest in recommending a specific supplier and always aim to offer alternatives where possible.
Sector Compliance – We comply with the rules of any relevant regulator (for example, the Solicitors Regulation Authority or Financial Conduct Authority) where a referral concerns a regulated service.
Data Protection – We only share your details with a third party if you give your consent, and only for the purpose you agree to.
What We Will Tell You
Before you act on any recommendation, we will inform you of:
The existence of the referral arrangement
The name of the third-party supplier
The amount or estimated value of any referral fee (if fixed), or how it is calculated
The nature of any non-monetary reward (for example, marketing credits)
Your Consent
We will only share your personal details with a third-party supplier if you have given us permission. You can withdraw your consent at any time by contacting us using the details below.
Record Keeping
We maintain a record of all referral arrangements, the disclosures made, and the consents provided. These records are retained in line with our Data Protection Policy.
Complaints or Questions
If you have any questions about this policy or a specific referral arrangement, please contact us at:
Email: admin@ruralpropertynetwork.com
Address: Rural Property Network,
We take all concerns seriously and will respond promptly. If you remain dissatisfied, you may refer your complaint through our internal complaints process or to the appropriate regulator if applicable.